This Shipping and Delivery Policy explains how products purchased from **Your Choice** (yourchoicee.com) are delivered to customers. Please note that we sell digital products only — no physical shipping is involved.

All products sold on yourchoicee.com — including SEO/CRO checklists, CRM templates, ecommerce toolkits, and social media bundles — are **downloadable digital files**. We do not ship any physical items, and there are no courier charges, shipping fees, or physical delivery addresses required for your order.

Once your payment is successfully verified through SSL Commerz, your order will be delivered through one or more of the following methods:

– Instant Download Link: A download link will typically be made available immediately on the order confirmation/”thank you” page after checkout.

– Email Delivery: A copy of your download link and order receipt will be sent to the email address provided at checkout.

– Account Access: If you created an account, your purchased products may also be accessible anytime by logging into your account on our website (where applicable).

– Most digital products are delivered instantly, within a few minutes of successful payment confirmation.

– In rare cases (e.g., high server traffic, email delivery delays, or technical issues), delivery may take up to 24 hours.

– If you have not received your product within 24 hours of a successful payment, please check your spam/junk folder first, then contact our support team immediately.

To ensure smooth and timely delivery, please make sure to:

– Provide a valid and active email address at checkout.

– Double-check your email address before completing payment, as we are not responsible for non-delivery due to incorrect information provided by the customer.

– Add info@yourchoicee.com to your safe sender/contacts list to prevent delivery emails from being marked as spam.

– Download links may be time-limited or limited to a certain number of download attempts, depending on the product, for security and licensing purposes.

– We recommend downloading and saving your files to a secure location (such as cloud storage) immediately after purchase.

– If your download link expires or stops working before you have successfully downloaded your file, contact our support team and we will assist you in regaining access.

If you completed payment successfully but did not receive your product:

1. Check your order confirmation email and spam/junk folder.

2. Log in to your account (if applicable) to check your order/download history.

3. Contact our support team with your Order ID and payment confirmation details, and we will resolve the issue promptly — either by resending the delivery link or, where applicable, processing a refund in accordance with our Refund and Return Policy.

Since all our products are delivered digitally, no shipping, handling, or courier charges apply to any order placed on yourchoicee.com. The price displayed at checkout is the final product price (plus any applicable taxes, if stated).

Our digital products can generally be purchased and downloaded by customers both within Bangladesh and internationally, subject to payment method availability through SSL Commerz. Please note pricing is displayed in Bangladeshi Taka (৳) unless stated otherwise.

If you experience any issues with the delivery of your digital product, please reach out to us:

– Support Hours: Everyday, 10:00 AM – 7:00 PM

We may update this Shipping and Delivery Policy from time to time to reflect changes in our delivery process or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.